Postmark
The Postmark email channel allows your assistant to receive and respond to emails. When configured:
- New inbound emails are routed to the assistant’s Inbox as threaded items
- The assistant automatically triages and responds using its inbox tools
- Replies from the assistant are sent back as emails to the sender
- Follow-up replies from the sender are threaded into the same inbox item
- Email threading is maintained using message IDs and reply tokens
- File attachments are supported in both directions
Inbound emails now go through the Inbox rather than creating direct conversations. This gives both the assistant and admins a clear view of external communications. See Inbox for details.
Configuration
| Field | Description |
|---|---|
| Server Token | Your Postmark server API token |
| Inbound Address | The email address for receiving messages |
| From Address | The sender address for outgoing replies |